![]() ![]() Ensure that the anti-spam filter scanning order is set so that the Whitelist runs before other filters that are blocking the desired email.GFI MailEssentials allows the administrator to approve a quarantined email so that it is released from the Quarantine Store and delivered to its intended recipients. For example, an email coming from a whitelisted address or domain may still be blocked by GFI if it contains a corrupt archive, detected by the Decompression Engine. There might be instances where you might want to approve an email blocked by GFI MailEssentials. Whitelisted emails can be blocked if they contain malware since the Email Security engines will always have a higher priority than the anti-spam filters and the whitelist.Anti-spam modules according to their priority list.Ī filtering engine that has a higher priority than the whitelist filter may be blocking this email.GFI MailEssentials processes the emails according to a pre-established order: For example, emails are blocked by the Header Checking filter despite it having a lower priority than the IP Whitelist, when the email contains corrupt attachments, or when a domain MIME address is whitelisted, yet it is still quarantined by IPDNS. ![]() ![]() Incoming emails are being blocked or quarantined by filters even when they are whitelisted. ![]()
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